Privacy Policy
1. General
We value your privacy and handle your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable EU laws. By using our website and services, you agree to the collection and processing of your data as outlined below.
2. Data We Collect
- Personal details such as name, address, email, and phone number when you place an order or contact us.
- Payment information (processed securely via our payment providers; we do not store full payment details).
- Technical data such as IP address, browser type, and device information for website functionality and security.
- Cookies and similar technologies to improve user experience and analyze website performance.
3. How We Use Your Data
- To process and fulfill your orders.
- To provide shipping and tracking information.
- To handle inquiries and customer service.
- To improve our website and services.
- For legal and accounting purposes.
4. Sharing of Data
- We only share data with trusted third parties where necessary:
- Payment providers for secure transactions.
- Shipping partners to deliver your order.
- IT and service providers for website operation.
-
- We do not sell or rent personal data to third parties.
5. Cookies
Our website uses cookies to enhance functionality and provide a better shopping experience. You can manage or disable cookies in your browser settings, but this may affect certain website features.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated or as required by law.
7. Your Rights (GDPR)
You have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion of your data.
- Restrict or object to data processing.
- Withdraw consent at any time.
- File a complaint with your local data protection authority.
8. Contact
For any questions or requests regarding your data, please contact us:
Email: info.boutique.louna@gmail.com